Reviews For Sport Clips Haircuts of Lake Charles - Nelson Rd. Marketplace

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1 rating

Clearly they cater to the desperate men. Trash haircut-she spent more time trying to sell me products I didn’t need than cutting my hair. Waste of money.

1 rating

Went to Sport clips. Signed in and screen showed 45 minute wait. OK, so I just waited. Gradually worked my way up to 5 minute wait, then a one minute wait, then "On Deck". Saw my stylist walking toward me. Began to get up when she called another customer's name and took him in. Looked at the screen - It now showed me as the next up with a 40 minute wait! My decision now was to make a scene or just leave. Took the latter option, and I will not be back, Definitely the absolute worst customer service experience I've ever had. I've been there before and got a good haircut, but this experience was so demeaning that I will not give them any more business and will tell others about this abysmal experience. I would give zero stars, but that was not an option.

5 rating

It was my first time going to Sport Clips to get my haircut, but I will definitely be back. I normally go to supercuts to get my haircut but that day the wait was almost 2 hours, so I decided to try Sport Clips. The check in process was super easy, and I enjoyed the updates on the wait that I received. Once I arrived a lady nicely told me to sign in on the iPad and they will be right with me. Less than 5 minutes later I was seated with Elise. I told her exactly what I normally get and she did an even better job than I normally get elsewhere. She was very nice, made great conversation, and explained the MVP experience for first time customers. She even explained the difference between a gel and a pomade since I didn't know the difference and suggested she use a pomade instead of a gel. I was absolutely blown away by the quality of service I received and I will definitely return, even if I have to go to the Sulphur location.

Rated 3.2 out of 5.0 based on 18 Client reviews

1
Ruan Y. | May 14, 2021 Haircut

"Clearly they cater to the desperate men. Trash haircut-she spent more time trying to sell me product"

1
Jack S. | March 13, 2021 Overall Experience

"Went to Sport clips. Signed in and screen showed 45 minute wait. OK, so I just waited. Gradually "

5
Adam V. | November 25, 2020 Overall Experience

"It was my first time going to Sport Clips to get my haircut, but I will definitely be back. I normal"

5
Hayden Cappel. | June 5, 2020 Overall Experience

"First time for Ms. Lisa to cut my hair. I will will be going back. "

5
Justin S. | September 19, 2019 Haircut

"The Sports Clips team at the location on Nelson rd. in Lake Charles is a wonderful team, full of won"

1
John P. | July 10, 2019 Haircut

"Checked in online and they pulled my name off before I got there! This is a joke . Second day in a r"

1
Josh F. | July 7, 2019 Service

"Place sucks!!! I waited almost 40 minutes. My name was on deck to be called and disappeared. Guy beh"

1
Grant H. | March 20, 2019 Haircut

"I specifically asked the lady to just trim up and do a #8 on the sides and thin out the top and bang"

1
Nicola K. | September 15, 2018 Haircut

"If there was a negative star you could put here, that’s how it would be rated! My husband and I are "

5
Trey D. | May 31, 2018 Overall Experience

"Let me start off by saying that my experience every time I come here is outstanding. This last exper"