Overall Experience Reviews For Sport Clips Haircuts of Lake Charles - Nelson Rd. Marketplace

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5 rating

06/15/22
Haley M. Overall Experience

Hayle Morgan

5 rating

12/30/21
Shelby H. Overall Experience

Best haircut of my life. They were busy. They worked me in. Megan took time to make it perfect.

1 rating

03/13/21
Jack S. Overall Experience

Went to Sport clips. Signed in and screen showed 45 minute wait. OK, so I just waited. Gradually worked my way up to 5 minute wait, then a one minute wait, then "On Deck". Saw my stylist walking toward me. Began to get up when she called another customer's name and took him in. Looked at the screen - It now showed me as the next up with a 40 minute wait! My decision now was to make a scene or just leave. Took the latter option, and I will not be back, Definitely the absolute worst customer service experience I've ever had. I've been there before and got a good haircut, but this experience was so demeaning that I will not give them any more business and will tell others about this abysmal experience. I would give zero stars, but that was not an option.

Rated 3.8 out of 5.0 based on 10 Client reviews

Haley M. | June 15, 2022
Google

Google
Overall Experience

"Hayle Morgan"

Hayle Morgan

Shelby H. | December 30, 2021
Google

Google
Overall Experience

"Best haircut of my life. They were busy. They worked me in. Megan took time to make it perfect."

Best haircut of my life. They were busy. They worked me in. Megan took time to make it perfect.

Jack S. | March 13, 2021
Google

Google
Overall Experience

"Went to Sport clips. Signed in and screen showed 45 minute wait. OK, so I just waited. Gradually "

Adam V. | November 25, 2020
Google

Google
Overall Experience

"It was my first time going to Sport Clips to get my haircut, but I will definitely be back. I normal"

It was my first time going to Sport Clips to get my haircut, but I will definitely be back. I normally go to supercuts to get my haircut but that day the wait was almost 2 hours, so I decided to try Sport Clips. The check in process was super easy, and I enjoyed the updates on the wait that I received. Once I arrived a lady nicely told me to sign in on the iPad and they will be right with me. Less than 5 minutes later I was seated with Elise. I told her exactly what I normally get and she did an even better job than I normally get elsewhere. She was very nice, made great conversation, and explained the MVP experience for first time customers. She even explained the difference between a gel and a pomade since I didn't know the difference and suggested she use a pomade instead of a gel. I was absolutely blown away by the quality of service I received and I will definitely return, even if I have to go to the Sulphur location.

Hayden Cappel. | June 5, 2020
Google

Google
Overall Experience

"First time for Ms. Lisa to cut my hair. I will will be going back. "

First time for Ms. Lisa to cut my hair. I will will be going back.

Trey D. | May 31, 2018
Google

Google
Overall Experience

"Let me start off by saying that my experience every time I come here is outstanding. This last exper"

Let me start off by saying that my experience every time I come here is outstanding. This last experience has topped them all. April (my regular stylist) was training their newest addition (Trinity). Both were very professional and personable. I recommend any one who wants a friendly environment and an excellent haircut.

April A. | May 30, 2018
Google

Google
Overall Experience

"This is a team truly of superstar stylist ! "

This is a team truly of superstar stylist !

Casey R. | February 6, 2018
Google

Google
Overall Experience

"This place has the worst customer service I have ever experienced in my life and I am NEVER going to"

This place has the worst customer service I have ever experienced in my life and I am NEVER going to go to a sports clips again. The stylist Kelly in particular was the most unprofessional hair stylist I have ever seen. From the beginning she was rude and acted like she couldn’t understand how I wanted my hair cut. I even showed her pictures on my phone of exactly how I wanted it cut, and yet she didn’t listen to one word I told her. I simply wanted it short on the sides and longer on the top and yet she couldn’t do one of the simplest men’s hair cuts. she completely messed up my hairline in the back, she didn’t cut my hair evenly, she was rough with my head the entire time, and I even got to a point to where I had to stop her from ruining my hair even more and then she asked in the rudest way possible “Is there anything else I could do for you” acting Like she just wanted me to leave the store. While I was walking out I looked back at the woman that ruined my hair and she was staring at me and started giggling at me because she knew what she did to my hair. So I went back into the store and I asked to speak to a manager and the manager herself told me to wait while she was busy, then I noticed in the back kelly looking at me again laughing knowing the manager would do nothing about my complaint, I can’t lie I lost my temper and said “she knows she F***** my S*** up!” then the manager started trying to kick me out of the store. While she was telling me to get out of the store I notice kelly wink at me and start mocking me because she knew she messed up my hair cut and she knew she would have no consequences because the manager had her back the whole time and did not take anything I told her in consideration. I really believe she was treating me with such disrespect because I had a coupon for a $10 hair cut I got at work. I highly recommend to find atleast one person who knows how to work with customers or how to cut hair properly because Kelly from sports clips is the worst, the most unprofessional, and the rudest hair stylist I have ever meet.

Lloyd T. | November 9, 2017
Google

Google
Overall Experience

"Way overpriced and overrated. "

Way overpriced and overrated.

Michael C | July 6, 2017
Google

Google
Overall Experience

"First time at sports clips overall love the haircut the staff and experience definitely will come ba"

First time at sports clips overall love the haircut the staff and experience definitely will come back every time for my hair cuts and beard trimmings

Overall Experience Reviews For Sport Clips Haircuts of Lake Charles - Nelson Rd. Marketplace

Haley M. | June 15, 2022 Google Google Overall Experience

Shelby H. | December 30, 2021 Google Google Overall Experience

Jack S. | March 13, 2021 Google Google Overall Experience

Adam V. | November 25, 2020 Google Google Overall Experience

Hayden Cappel. | June 5, 2020 Google Google Overall Experience

Trey D. | May 31, 2018 Google Google Overall Experience

April A. | May 30, 2018 Google Google Overall Experience

Casey R. | February 6, 2018 Google Google Overall Experience

Lloyd T. | November 9, 2017 Google Google Overall Experience

Michael C | July 6, 2017 Google Google Overall Experience

Haley M. | June 15, 2022
Google

Google
Overall Experience

Shelby H. | December 30, 2021
Google

Google
Overall Experience

Jack S. | March 13, 2021
Google

Google
Overall Experience

Adam V. | November 25, 2020
Google

Google
Overall Experience

Hayden Cappel. | June 5, 2020
Google

Google
Overall Experience

Trey D. | May 31, 2018
Google

Google
Overall Experience

April A. | May 30, 2018
Google

Google
Overall Experience

Casey R. | February 6, 2018
Google

Google
Overall Experience

Lloyd T. | November 9, 2017
Google

Google
Overall Experience

Michael C | July 6, 2017
Google

Google
Overall Experience